Welcome to EXCELERATE Resume & Career Consulting. These Terms & Conditions govern your use of our website and the purchase and use of our resume writing, career coaching, LinkedIn optimization, consultation, and related professional services.

By using this website, scheduling a consultation, or purchasing services from EXCELERATE Resume & Career Consulting, you acknowledge that you have read and agree to these Terms & Conditions.

1. Services

EXCELERATE Resume & Career Consulting provides professional career services, which may include resume writing and development, executive resume services, LinkedIn profile optimization, career coaching and strategy, career consultations, military transition support, and other career development services.

The specific services, deliverables, timelines, and pricing applicable to your purchase will be those described at the time the service is purchased or scheduled.

2. Client Responsibilities

Clients are responsible for providing complete and accurate information necessary for EXCELERATE Resume & Career Consulting to perform the requested services.

This may include employment history, education, accomplishments, certifications, job descriptions, career goals, and other relevant information.

Clients are responsible for reviewing completed documents and notifying EXCELERATE of any inaccuracies or requested revisions within the applicable revision period.

EXCELERATE is not responsible for inaccuracies resulting from incorrect, incomplete, or misleading information supplied by the client.

3. Resume and Career Results

EXCELERATE Resume & Career Consulting is committed to providing high-quality professional services designed to strengthen a client's career positioning and job-search materials.

However, we do not guarantee interviews, job offers, promotions, salary increases, employment, or any other specific career outcome.

Hiring decisions are made by employers and may be influenced by numerous factors outside the control of EXCELERATE, including qualifications, experience, labor-market conditions, employer requirements, interviewing performance, competition, and hiring practices.

4. Payments

Payment is required according to the terms presented when a service is purchased.

Services may not begin until required payment has been received.

Prices are subject to change. Any price changes will not affect services that have already been purchased unless otherwise agreed upon with the client.

5. Cancellations and Rescheduling

Clients who schedule consultations or coaching appointments should provide reasonable notice when cancellation or rescheduling is necessary.

Appointments that are missed, canceled late, or repeatedly rescheduled may be subject to the cancellation or rescheduling policies communicated at the time of booking.

6. Refunds

Because resume writing, LinkedIn optimization, career coaching, and related services involve professional time, expertise, preparation, and customized work, payments may become non-refundable once work has begun or a scheduled service has been provided.

Any refund request will be considered according to the circumstances of the purchase, the amount of work already completed, and any refund policy communicated at the time of purchase.

7. Revisions

Resume and LinkedIn writing services may include revisions within 14 days of completed documents.

Clients are responsible for reviewing drafts and submitting revision requests within the timeframe communicated during the service process.

Requests made outside the applicable revision period or requests that substantially change the original scope of work may require an additional fee.

8. Confidentiality and Client Information

EXCELERATE Resume & Career Consulting respects the confidentiality of information clients provide during the course of services.

Client information will be used as reasonably necessary to provide requested services and operate the business, subject to our Privacy Policy.

Clients should avoid providing sensitive personal information that is unnecessary for the service being performed.

9. Intellectual Property

Original materials, resources, templates, methodologies, worksheets, training materials, and other proprietary content created by EXCELERATE Resume & Career Consulting remain the intellectual property of EXCELERATE unless otherwise stated.

Completed resume and career documents prepared specifically for a client may be used by that client for their personal career and job-search purposes.

EXCELERATE materials may not be reproduced, resold, distributed, or used commercially without written permission.

10. Website Use

The content provided on this website is intended for general informational and career-development purposes.

Visitors may not misuse the website, attempt to interfere with its operation, copy or distribute proprietary content without permission, or use the website for unlawful purposes.

11. Third-Party Services and Links

Our website may contain links to or integrate with third-party platforms and services, such as scheduling, payment, social media, or other online service providers.

EXCELERATE Resume & Career Consulting does not control these third-party platforms and is not responsible for their availability, content, privacy practices, policies, or performance.

12. Limitation of Liability

To the extent permitted by applicable law, EXCELERATE Resume & Career Consulting will not be responsible for indirect, incidental, or consequential losses resulting from the use of our website or professional services.

Nothing in these Terms & Conditions is intended to limit rights or remedies that cannot legally be limited under applicable law.

13. Changes to These Terms

EXCELERATE Resume & Career Consulting may update these Terms & Conditions periodically to reflect changes in our services, business practices, or applicable requirements.

Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

Questions regarding these Terms & Conditions may be directed to:

EXCELERATE Resume & Career Consulting
Email: support@excelerateresume.com